Policies
Notice of Privacy Practices
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
How health information may be used
- Treatment: so the physician can evaluate you and, if appropriate, certify you for your state program.
- Payment: to bill for your evaluation and process refunds.
- Operations: for scheduling, quality review, support and record keeping.
- State programs: to submit or confirm your certification with your state's medical cannabis program.
- As required by law: for example, in response to a valid court order or to report suspected abuse.
Your rights
- See or get a copy of your health records.
- Ask us to correct your records.
- Ask us to limit how we use or share your information.
- Ask us to contact you in a certain way, such as by email only.
- Get a list of certain disclosures we have made.
- Get a copy of this notice.
Our duties
We must keep your health information private, follow this notice, and tell you if a breach affects your unsecured information. We will not use or share your information for marketing or sell it without your written permission.
Questions or complaints
To use your rights or ask a question, email support@certamd.com. If you believe your privacy rights were violated, you may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. You will not be penalized for filing a complaint.
Questions about this page? Email support@certamd.com.