For patients
Telehealth Consent
On this page
Before your online evaluation, please read this consent. By booking a visit, you agree to receive care through telehealth on the terms below.
What telehealth means
Telehealth lets you meet a physician licensed in your state by secure video or phone instead of in person. The physician reviews your health history, talks with you about your symptoms and decides whether medical cannabis may be appropriate under your state's rules.
Benefits and limits
- You can be seen from home, without travel.
- The physician cannot do a hands-on physical exam, so they may ask for medical records or suggest an in-person visit with another provider.
- Technology problems, such as a weak connection, can interrupt a visit. If that happens, we will try to reconnect or reschedule.
Your information
Your visit takes place on a HIPAA-protected platform. Your information is handled as described in our Notice of Privacy Practices and Privacy Policy.
Your choices
- You may decline or stop a telehealth visit at any time.
- You may ask questions about the process before, during and after your visit.
- The physician may decide that telehealth is not suitable for you.
Location
You confirm that you live in the state you selected and, where your state requires it, that you will be in that state during the visit.
Not for emergencies
Telehealth visits are not for emergencies. In an emergency, call 911.
Questions about this page? Email support@certamd.com.